Answer, record, and process all guest calls, messages, requests, questions, or concerns. Process all guest check in/out accurately. Serves the breakfast and happy hours in executive lounge. Monitor executive lounge for seating availability, service and safety. Maintain cleanliness and condition of bar, tables, and other area. Prepare and serve hot, cold, and alcoholic beverages. Complete opening and closing duties. Forecast additional meal requirements and communicate special requests to the kitchen. Well control the food and beverages inventory. Document pertinent information in department logbook. Responsible for the daily 15 training and lead the shift. Assist Executive Lounge Manager to ensure a smooth operations in Executive Lounge.
回答，記錄和處理客人來電，留言，要求，問題，或者關注。準確處理客人的入住、退房手續。在行政酒廊服務早餐和歡樂時光。監督行政酒廊的座位，服務和安全。保持酒吧、桌子和其他區域的環境清潔。準備和提供熱、冷的食物和酒精的飲料。完成行政酒廊開放和關閉的工作。預測額外的用餐需求，并向廚房傳達。良好的控制在部門日志中記錄相關信息。協助行政酒廊經理維持行政酒廊的順利運作。
聯系我時，請說是在云南招聘網上看到的，謝謝！